Terms and Conditions

1. Acceptance of Terms

By accessing or using the shamsi.pk website or engaging Shamsi Group for customs clearance, freight forwarding, or logistics services, you agree to be bound by these Terms and Conditions.

2. Our Services

Shamsi Group provides customs brokerage, freight forwarding (air and sea), inland logistics, bonded warehousing, and trade advisory services. Specific terms for each engagement, including pricing, timelines, and liability, will be confirmed separately through a formal quotation or service agreement.

3. Use of Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use of this website by, any third party.

4. Quotes and Service Requests

Quotes requested through the website, live chat, or any other channel are estimates and subject to confirmation based on actual shipment details, applicable duties, taxes, and regulatory requirements at the time of clearance or shipment.

5. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Shamsi Group unless otherwise stated, and may not be reproduced or used without prior written permission.

6. Limitation of Liability

Shamsi Group will exercise reasonable skill and care in providing its services. However, we are not liable for delays, losses, or damages caused by factors outside our reasonable control, including but not limited to customs authority decisions, carrier delays, force majeure events, or inaccurate information provided by the client. Specific liability terms for individual shipments are governed by the applicable service agreement and relevant transport/customs regulations.

7. Governing Law

These Terms and Conditions are governed by the laws of Pakistan, and any disputes shall be subject to the jurisdiction of the courts of Karachi.

8. Changes to These Terms

We may revise these Terms and Conditions at any time. Updates will be posted on this page with a revised date.

9. Contact Us

For questions regarding these Terms and Conditions, please contact us at:
info@shamsi.pk | +92-321-3078042 | Suite No. 9/11, 9th floor, Arkay Square Extension, New Challi, Shahrah-e-Liaquat, Karachi.